Terms & Conditions

These Terms & Conditions govern the use of this website (crossthwaite-marketing.co.uk), operated by Crossthwaite Marketing Limited, a company registered in England and Wales under company number 17106836, with a registered office at 26 Crossthwaite Avenue, London, SE5 8ET, United Kingdom. This website is governed by the laws of England and Wales.

General information only

The content of this website is provided for general information about Crossthwaite Marketing Limited's web and app development services. It does not constitute a binding offer, quote, or contract for any specific project. Development service availability is not guaranteed at any given time.

Quotes and project scope

Quotes, estimates, and project scope are confirmed separately, in writing, before any development work begins. Project scope, deliverables, timelines, integrations, third-party platforms, revisions, hosting, support, maintenance, ownership terms, and final development requirements are confirmed individually for each enquiry and are not implied by anything published on this website.

Delivery timelines

Delivery timelines depend on project scope, content, integrations, approvals, testing, and third-party services. No specific delivery date or turnaround time is guaranteed by this website; any timeline is agreed on a per-project basis.

Third-party platforms and services

Third-party platforms, APIs, hosting, payment providers, CRM tools, analytics tools, software services, app stores, and other external systems that may be used or integrated as part of a project may have separate terms, costs, rules, limits, approval processes, and availability, outside the control of Crossthwaite Marketing Limited. We are not responsible for the policies, pricing, uptime, or approval decisions of third-party providers.

No guaranteed commercial outcomes

SEO, performance, conversion, and commercial outcomes depend on content, competition, hosting, user behaviour, ongoing activity, technical implementation, and external factors outside our control. No ranking, traffic, revenue, app-store approval, third-party platform approval, lead volume, sales result, or other commercial result is guaranteed by Crossthwaite Marketing Limited, whether described on this website or otherwise, unless specifically agreed and evidenced in writing for a particular project.

Client responsibilities

Where a project proceeds, the client is responsible for providing, in a timely manner:

• Accurate project information, business requirements, and goals.
• Content, branding, and any assets required for the project.
• Access to relevant third-party accounts, systems, or services where needed.
• Any approvals required at agreed stages of the project.
• Compliance information relevant to the client's industry, where applicable.
• Any privacy, data protection, or regulatory requirements specific to the client's business.
• Timely feedback and review at each project stage.

No implied certifications or partnerships

No certification, security standard, official partner status, major client relationship, or platform partnership is implied by this website unless explicitly stated elsewhere with supporting evidence. References to technologies, frameworks, or third-party platforms on this website describe technical capability and possible approaches, not endorsements, partnerships, or guarantees of use on any specific project.

Intellectual property

The content, design, and branding of this website, including the Crossthwaite logo and wordmark, belong to Crossthwaite Marketing Limited and may not be reproduced without permission. Ownership of deliverables produced as part of a client project is confirmed individually as part of the agreed project terms.

Limitation of website information

While reasonable care is taken to keep the information on this website accurate and up to date, Crossthwaite Marketing Limited makes no warranty, express or implied, that the content of this website is complete, error-free, or suitable for any particular purpose. Nothing on this website should be relied upon as a substitute for a direct conversation about your specific project.

Limitation of liability

To the extent permitted by law, Crossthwaite Marketing Limited shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website. Nothing in these terms limits liability for matters that cannot legally be limited or excluded under the laws of England and Wales.

Governing law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes relating to this website or its content will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these Terms & Conditions can be sent to [email protected], or by post to 26 Crossthwaite Avenue, London, SE5 8ET, United Kingdom.